Privacy Policy

1. Introduction

Midweigh Ltd ("we", "our", or "us") is committed to protecting your privacy. This policy explains how we handle any personal information collected through our website.

2. Information We Collect

We collect information in two ways:

• Information you provide: Data you voluntarily submit via our contact forms (Name, Email, Phone, Company name).
• Automated information: Basic usage data collected via Google Analytics (see Section 5).

3. How We Use Your Information

We use this information solely to:

• Respond to your enquiries or requests for quotes.
• Provide calibration, repair, or installation services.
• Analyse website traffic to improve our user experience.
• Note: We do not sell your data to third parties or use it for automated marketing newsletters without your explicit consent.

4. Data Storage and Security

Your data is stored securely and is only accessible by authorised staff at Midweigh Ltd. We retain your information only for as long as is necessary to provide our services or as required by UK law.

5. Cookies & Analytics

We use Google Analytics 4 (GA4) to help us understand how visitors interact with our website. This involves the use of cookies to collect anonymous information, such as:

• Approximate location (City/Region).
• Pages visited and time spent on the site.
• Device type (Mobile or Desktop).

This data is anonymised and does not personally identify you. We use this information purely to improve our website's performance and service offerings. You can opt-out of Google Analytics by using a browser add-on or by disabling cookies in your browser settings.

6. Your Rights

Under UK GDPR, you have the right to request a copy of the data we hold about you, request corrections, or ask for the deletion of your personal information.

7. Contact Us

If you have any questions about this policy, please contact us at:

Email: info@midweigh.co.uk